Wiersema, Fred
The new market leaders: Who´s winning and how in the battle for customers - New York The Free Press 2001 - 262
0-7432-0465-4
CUSTOMER RELATIONS
CONSUMERS-ATTITUDES
658.812 W636n
The new market leaders: Who´s winning and how in the battle for customers - New York The Free Press 2001 - 262
0-7432-0465-4
CUSTOMER RELATIONS
CONSUMERS-ATTITUDES
658.812 W636n